Privacy and cookies

Recreatiecentrum de Vogel processes personal data of users who visit our website, book a holiday with us and request information via the site, email or telephone. In this Privacy Policy we inform you about which data we process and why. Recreation center de Vogel is responsible for the processing of personal data as shown in this
privacy declaration.

What kind of information does Recreation Center de Vogel use?

Information You Give Us

We process data that we receive from you. For example when you request information (via e-mail, site and telephone), fill in the contact form or make a reservation with us. Such as first and last name, address details, telephone number, e-mail address, date of birth and account number.

Information We Collect Automatically

When you visit our website we collect information about your activities, such as your click behavior and information about your device.

For what purposes does Recreation Center de Vogel use the information?

We use your data to:

• To enable you to use our website and make a reservation
• Display our website in a format that matches your internet browser and the device you are using
• Providing service through various channels such as e-mail, telephone and social media
• Send you confirmations, payment reminders and newsletters by mail and post
• Keep our internal administration in order
• Providing, personalizing, measuring and improving our marketing

We also process your data to:

• Keep in touch by mail, telephone, newsletters or to answer your questions
• Invite you to provide feedback on our website and services
• To inform you about extra services, packages and news

Cookies

We also use Cookies (small text files that are sent by your computer each time you visit our website). This allows us to recognize you and save your preferences. You can disable these cookies via your browser. Google places cookies through our website as part of the Analytics service. We use this service to keep track of and receive reports on how visitors use the website. Google can provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this.

Google Analytics

We use Google Analytics. We do this to keep track of how visitors use our website and to keep track of how users use the website and how effective our Adwords advertisements are.

Is information provided to third parties?

Recreatieboerderij de Vogel does not provide personal data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

How long do we keep your information?

We keep your personal data for as long as it is necessary for the purpose for which it was collected or used.

Managing your information

You have the right to view, correct or delete your personal data. We use your data for e-mail marketing purposes. If you do not wish to receive such e-mails, you can unsubscribe at any time via the link at the bottom of the newsletter or by letting us know by e-mail or telephone. You can also manage your own personal data such as address details, telephone number and e-mail address via My Bird. If you want to know what information we have about you, you can ask us to provide you with an overview. You can also ask us to delete your personal data. You can do this by sending an e-mail to info@de-vogel.nl.

Facial Recognition

For overnight guests, Recreation Centre De Vogel offers facial recognition as an access control method for the swimming pool. This system provides quick and easy entry without the need for cards, wristbands, or other physical items.

Using facial recognition is voluntary. If you prefer not to use it, you can visit the reception for an alternative access method.

How does facial recognition work?

Our facial recognition works similarly to unlocking a smartphone with your face.

1. You upload a passport photo or a selfie in the app

2. The software analyses specific points on your face

3. These points are converted into a unique, encrypted template (AES‑256 encryption)

4. This template cannot be traced back to a real face

5. At the pool entrance scanner, your template is compared to the stored template. If they match, the gate opens

Templates are securely stored in a digital vault in the Netherlands, protected with strong encryption and strict security standards

When uploading, we ask for your explicit consent to process biometric data. You may withdraw this consent at any time.

If you wish to delete your photo during your stay, you can do so. Please note that you will not be able to upload a new photo afterwards.

Privacy, security, and data management

We value your privacy and process biometric data only with your consent and in accordance with the GDPR.

Processing and storage

• The photo is converted into an encrypted template by our provider EasySecure

• The template cannot be traced back to a face

• The data is stored in highly secured data centres in the Netherlands

Retention period

• All data is automatically deleted one day after departure

• Data is never used for purposes other than access control

Our partners and certifications

• Recreation Centre De Vogel works with EasySecure, a specialist in access control, certified according to: ISO 27001 and Data Pro.
• EasySecure uses software from IdentySoft, hosted in the data centres of Cyso. Cyso is certified according to: ISO 20000, ISO 27001, and NEN 7510. The servers are distributed across three geographically separated Tier‑4 data centres in the Netherlands — the highest level of data centre security.

Can this privacy policy be changed?

Recreation center de Vogel is at all times entitled to change or supplement this privacy statement.

Contact

Als u vragen heeft over onze privacy verklaring, kunt u altijd contact met ons opnemen via de
volgende contactgegevens:

Recreatiecentrum de Vogel
Vogelweg 4
4585 PL Hengstdijk
Nederland

Email: info@de-vogel.nl
Telefoonnummer: 0114-681625